The Supply Mart · Help Center

Track Your Order

Enter your order number and the email you used at checkout to see the latest status of your order.

1
Order IDFound in your order confirmation email, e.g. #1234
2
Billing emailThe same email address you used at checkout
3
TrackSee your order status and details instantly

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

What your order status means

  1. ProcessingPayment received. We're preparing your order, usually within 1 business day.
  2. ShippedYour order left our warehouse. Tracking details are sent to your email.
  3. In TransitOn its way. Freight items: the carrier will call to schedule delivery.
  4. DeliveredYour order has arrived. Enjoy, and reach out if anything isn't right.

Common questions

Where do I find my order number?

It's in your order confirmation email and in My Account → Orders if you created an account.

My tracking hasn't updated

Carriers can take 24–48 hours to show the first scan. If nothing changes after 10 business days, contact us.

How long does delivery take?

Most items arrive in 1–3 business days after processing; freight items in 3–7. See our Shipping Policy.

Need to return something?

You have 90 days from delivery. Read our Refund and Returns Policy.

Customer Service

Can't find your order?

Send us your name and order number and we'll check it for you.

Address10225 San Sevaine Way, Mira Loma, CA 91752, USA Phone+1 (951) 382-4344 Emailcontact@thesupplymart.com
Mon–Fri 9:00 AM – 6:00 PM PTSaturday 10:00 AM – 4:00 PM PTSunday Closed